Privacy Policy LISBOA BNB

This Privacy Policy defines and informs you of how LISBOA BNB uses and protects the informations you transmit us.

Please note that this privacy policy can be modified or supplemented at any time by LISBOA BNB, particularly to comply with any legal, regulatory, jurisprudential or technological evolution.
In such a case, the date of any update will be clearly indicated at the beginning of this policy.
All modifications engage the User as soon as they are posted online.
It is therefore necessary that the User consult regularly this privacy policy as well as the cookie policy to learn of any changes that may have occured.

I – Personal Data

In general, you can visit LISBOA BNB’s websites without disclosing any personal information. In any case, you have no obligation whatsoever to transmit this information to LISBOA BNB.

However, in case of refusal to share this information, you may not be able to benefit from certain content or services that you have requested.
Thus, LISBOA BNB may be required to ask that you enter your name, first name, email address, phone number, company name and tittle (hereinafter “Personal Information”)
By providing this information, you expressly agree that they be processed by LISBOA BNB, for the purpose indicated in point 2 below, and stated at the end of each form.

In accordance with the General Data Protection Regulation adopted by the European Parliement on April 14, 2016, and the Data Protection Act of January 6, 1978, LISBOA BNB informs you of the following:

1 . Identity of the controller and collection of information

The Head of data processing at LISBOA BNB, with its registered office at:
RAX Portugal Mediação Imobiliaria, LDA. Av da Igreja nº 42, 3 Drt 1700-239 Lisboa Portugal, is Mr. Picard, Bruno

Tél. : 09 80 40 63 33

We collect information when you register on our site for a contact or quote request, and when you log in to your account.

2 . Purpose of data collection

LISBOA BNB may use your personal information as follows:

(a) to provide you with the information or the services you requested: commercial offers, quotes and/or contracts, advice, customer service and support needs.

(b) to collect information enabling us to improve our site, our products, our services (including through cookies and internal statistics).

(c) to contact you in the context of a commercial relationship that may result from a visit (marketing campaign: all channels).

3 . Recipients

LISBOA BNB is the sole recipient of all your Personal Data.
Your data, whether in individual or aggregated form, will never be transmitted to a third party, notwithstanding the subcontractors used by LISBOA BNB (more information below in point 7)
Neither LISBOA BNB, nor any of its subcontractors, proceed to the marketing of visitors’ Personal Data or of users of its site.

4 . Storage of Information

Your Personal Data will be retained by LISBOA BNB only for the time corresponding to the purpose of the collection as indicated in 2 above, and for an indefinite period of time.

5 . Computer Rights and Freedom

You have the following rights concerning your Personal Data, which you can exercise by writing us to the address provided in point 1.
-Right of access and data communication

-You have the right to access to your Personal Data

LISBOA BNB informs you that it will be entitled, if necessary, to oppose abusive requests (by their number, their repetitive or systematic nature).

To help you in the process, especially if you wish to exercise your right of access by means of a written request to the address mentioned in point 1, you will find, by clicking on this link, a mail template drawn up by the French Data Protection Authority (CNIL).

-Right to rectify data
Under this right, the law allows you to request the rectification, updating, locking or deletion of personal data that may be inaccurate, incorrect, incomplete or obsolete.

You may also define general and specific personal guidelines regarding the use of your personal data after your death.
The heirs of a deceased person may demand to consider the death of their relative to make the appropriate updates or deletions.

To assist you in this process, should you decide to exercise your right of rectification for yourself or for a deceased relative by a written request to the address in point 1, you will find a letter template established by the CNIL by clicking here.

-Right of opposition
Exercising this right is possible only in the following instances:
When the exercise of this right is based on legitimate ground; or
When the exercise of this right is intended to prevent the data to be used for commercial prospecting purposes.

To help you in the process, particularly if you wish to exercise your right of opposition via a written request to the address in point 1, you will find a letter template from the CNIL if you click here.

6 . Response time

LISBOA BNB will reply to your requests for access, rectification, opposition or any other additional request for information within a reasonable period of time which will not exceed 1 month from the receipt of your request. Note that these are processed immediately and automatically.

7 . Authorized providers and transfer to a third country, member of the EU

LISBOA BNB informs you that it uses authorized service providers to facilitate the collection and processing of data that you have communicated.
These providers may be located outside of the EU and have the data collected through the various forms available on the Site (except the form allowing you to exercise your Computer and Freedoms rights, which is proposed and operated by LISBOA BNB).

LISBOA BNB has previously secured the implementation by its providers of appropriate guarantees and compliance with strict conditions of confidentiality, use and data protection.
Vigilance has been focused on the existence of a legal basis for any transfer of data to a third country.

8 . Complaint to the competent authority

If you consider that LISBOA BNB does not comply with its obligations regarding your Personal Information, you may address a complaint or request to the competent authority. In France, the competent authority is the CNIL to which you can send a request electronically by clicking on this link.

9 . Unsuscribing
We use the email address you provided to send you information and updates related to your customer account. If at any time you wish to unsuscribe and no longer receive our emails, detailed instructions are included at the bottom of each email.

9 . Unsuscribing

We use the email address you provided to send you information and updates related to your customer account. If at any time you wish to unsuscribe and no longer receive our emails, detailed instructions are included at the bottom of each email.

II – Cookie policy
When you first connect to the websites of companies grouped under, you are warned by a banner at the bottom of your screen warning that your browsing may be stored in files called “cookies”. Our cookie policy allows you to better understand the provisions that we implement in terms of navigation on our website. It informs you about all cookies on our website, their purpose (part I) and the procedure to follow to set them up (part II).

1 . General information about cookies on
The companies grouped under the entity, as publishers of the different websites, can proceed to the implementation of cookies on the hard drive of your terminal (computer, tablet, mobile etc.) to guarantee you a smooth and optimal navigation on our website.

“Cookies” (or cookies) are small text files of limited size that allow us to recognize your computer, tablet or mobile to customize the services we offer.
The information collected through cookies does not in any way identify you by name.
They are used exclusively for our own needs in order to improve the interactivity and the performance of our website and to send you contents adapted to your interests.
None of this information is the subject of a communication to third parties except where has obtained your prior consent or when disclosure of such information is required by law, by court order, or any administrative or judicial authority.

To better inform you about the information that cookies identify, you will find below a table listing the different types of cookies that can be used on, their name, purpose and their retention period.

2 . Setting your cookie preferences

You can accept or refuse the deposit of cookies at any time
When you first log onto, a banner briefly outlining information about cookies and similar technologies will appear at the bottom of your screen. This banner warns you that by continuing your navigation on (by loading a new page or by clicking on various elements of the site for example), you accept the deposit of cookies on your terminal. You are also deemed to have consented to the deposit of cookies by clicking on the “X” icon to the right of the banner at the bottom of your screen.

Depending on the type of cookie involved, collecting your consent to deposit and read cookies on your device may be imperative.

a. Cookies exempt of consent

In accordance with the recommendations of the French Data Protection Authority (CNIL), some cookies are exempt from your prior consent to the extent that they are strictly necessary for the operation of the website or have the sole purpose of enabling or facilitating electronic communication. These include session ID, authentication, load balancing session cookies as well as customizing cookies for your interface. These cookies are fully subject to this policy insofar as they are issued and managed by

b. Cookies requiring your consent

This requirement applies to third-party cookies that are described as “persistent” because they remain in your device until they are deleted or expired.

Because such cookies are issued by third parties, their use and deposit are subject to their own privacy policies, which you will find below. Advertising cookies (which does not use) and social network sharing cookies (including Facebook, YouTube, Twitter and LinkedIn).

Social network sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies allow you to easily share some of the content published on, including via a “button” application sharing according to the social network concerned. There are four types of social network cookies on

Facebook, for which you can consult the cookie policy here
Twitter, for which you will find control or the restriction of use of cookies as well as the cookie policy here
YouTube, for which you will find the necessary instructions to delete cookies through Google Chrome but also their cookie policy by clicking here.
c. Tools for setting cookies

Most Internet browsers are configured by default so that cookies are allowed. Your browser offers you the opportunity to modify these standard settings so that all cookies are rejected systematically or that only some of the cookies are accepted or refused according to their issuer.

WARNING: We draw your attention to the fact that refusal of the deposit of cookies on your terminal may likely alter your user experience as well as your access to certain services or functionalities of this website. If applicable, LISBOA BNB declines any responsibility concerning the consequences related to the degradation of your navigation conditions occuring because you chose to refuse, delete or block cookies necessary for the operation of the site. These consequences can not constitute damage and you can not claim any compensation for this.

Your browser also allows you to delete cookies on your terminal or to signal when new cookies may be placed on your device. These settings have no effect on your navigation but will cancel out all of the benefits brought on by the cookies.

Please find below the many tools available so you can set the cookies placed on your device.

d. Setting your Internet browser

Each Internet browser has its own cookie management setting. To find out how to change your cookie preferences, you will find below helpful links to access the menu of your browser:

Internet Explorer